To troubleshoot problems with your arlo pro or arlo pro2 camera battery.
Arlo pro battery won t charge.
Check for the following three things on your power adapter.
First make sure that you re using the correct power adapter.
If your arlo pro 2 or arlo pro camera s battery has a low charge 15 or less plug in your camera or insert a fresh battery.
Connect the other end of the adapter cable to the camera.
Battery won t charge on all 3 cameras arlo sent anew charger but still nothing.
A how to video on charging the arlo pro camera battery.
If you re still experiencing rapid battery drain with the most recent firmware update.
When the camera is armed and plugged in the battery will only charge to 80 to preserve the battery s long term life lion batteries really don t want to be fully charged for long times best life occurs when they re charged at 40 and stopped at 80.
Please contact the arlo support team to further investigate this issue.
I realized the arlo security lights weren t working and noticed the batteries were dead.
The process is very simple to do in charging the arlo pro camera.
You can use an arlo charging station and an arlo pro rechargeable battery to make sure that you always have a fresh battery available.
You must use an arlo pro power adapter and cable to charge the battery.
The system is under a year old.
You can use an arlo charging station and an arlo pro rechargeable battery to make sure that you always have a fresh battery available.
An arlo or netgear logo.
The camera led lights solid blue when the camera battery is fully charged.
If your arlo pro or arlo pro 2 camera s battery has a low charge 15 or less plug in your camera or insert a fresh battery.
The qc 2 0 icon.
You will find several options for contacting support in the provided link.
I brought it inside to charge and left it on for over 24hrs to make sure it had a good charge and when i unplugged the device it automatically goes offline on my app bc the battery is dead.
Your arlo pro camera is set up and ready to go.
This is the lightning bolt icon at the top of the image.
Arlo is the world s first 100 percent wireless high definition smart home security camera.
Battery included with my 1 camera system was fully charged so i already gave a 5 star review on the camera and app but now i have worthless garbage 2 batteries that won t charge and 1 more on the way.
The output is 9v 1 1a.
Plug the power adapter into an electrical outlet.
Make sure that the power adapter cable is fully inserted into the ac power.
Batteries will not charge customer support is sending a replacement i bought a replacement myself and it won t charge either.
